FAQ

1. What varieties of sod do you provide?
Asheville Sod specializes in several high-quality sod types including Bermuda Tifway 419, Carolina Blue Fescue, Royal Zoysia, and Palmetto St. Augustine. Availability of these varieties might vary due to seasonal changes and weather conditions.

2. Do you offer consulting and on-site measurement services?
Absolutely! We provide expert consulting and precise on-site measurement services to facilitate accurate sod estimates and optimal installation outcomes. Our professionals will evaluate your property, measure the intended area, and advise you based on your landscape requirements.

3. How should I calculate the amount of sod I need?
To determine the required amount of sod, calculate the area in square feet. Visualize the space as a rectangle, multiply the length by the width and sum up the area. You may have to do this for multiple areas. Add an extra 5% to cover potential shortages from cuts and adjustments. For more accurate measurements, consider using satellite imaging tools available online, or booking an on-site estimate.

4. What area does a pallet of sod cover?
Our sod pallets cover 500 square feet.

5. What's the optimal season for sod installation?
You can install sod throughout the year, each season having its pros and cons:

Spring: Favorable for growth with cooler temperatures and seasonal rains, though initial greening may be slow.
Summer: Ideal for rapid root growth and establishment, requires regular watering due to heat.
Fall: High-quality sod with lower watering needs, but prepares for winter with limited growth time.
Winter: Offers potential cost savings and less scheduling conflict, but the sod will remain dormant until warmer weather.

6. What are the care instructions for new sod?

Watering: Begin by watering your sod right after installation. Initially keep it moist, then taper off as it takes root.
Mowing: Delay mowing until the sod has rooted well. Maintain an appropriate height based on the sod variety.
Weed Control: Keep an eye out for weeds and address them early. Stick to recommended weed management strategies.

7. Can I return or exchange the sod after purchase?
Once sod is delivered or installed, returns or exchanges are not accepted due to its perishable nature. We guarantee the quality and type of our sod until delivery.

8. How quickly do you deliver and install sod?
Delivery: We strive to confirm delivery schedules within 1-3 hours of order placement. We suggest ordering at least 2 days ahead of your preferred delivery date.
Installation: Typically, we schedule installations about 3 days after ordering. During peak times, it's best to book at least a week in advance.

9. Is it possible to purchase less than one pallet of sod?
We only sell full pallets of sod and do not offer smaller quantities or partial pallets.

10. What is your sod warranty policy?
We guarantee the species and quality of our sod at the time of delivery. However, we do not cover the sod's long-term survival once installed, as it is a living and perishable product.

11. How can I get in touch with you?
For any questions or assistance, you can contact us via:

Phone: (828) 220-9899
Email: support@ashevillesod.com

12. Is onsite pickup available for sod?
We do not allow onsite pickups. All sod is freshly harvested for your order and delivered directly to you.